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Local Technical Support for Seniors
Frustrated with your computer, TV, or smart home devices? Get patient, personalized tech support in Boca Raton from a local expert with 20+ years of experience.
Keeping your devices updated is crucial for speed, security, and peak performance. Regular updates not only enhance functionality and fix bugs, but also provide vital protection against viruses and cyber threats.
We offer professional installation of smart-home devices, security camera, soundbars and more! Our team can help to set up computers, TVs, soundbars, and other technology devices. We invite you to try our one-on-one lessons on how to safely use your computer, tablet, or smartphone.
Safeguard your information and ensure a seamless tech experience.
Improve Home Network Performance and Wi-Fi Coverage
Enhance your home network with improved coverage, faster speeds, increased bandwidth, robust security, and controlled internet access.
Setup and Manage Smart-Home Devices
Control your entire home from anywhere. With a Smart Home system, you can manage your AC, lights, garage, and security cameras right from your phone or tablet.
Enjoy the comfort, security, and peace of mind of a connected home, customized to your needs and always up-to-date.
About Ultra ITS
Since 2008, Ultra ITS have been dedicated to helping seniors in our community to confidently embrace technology. German D. started this business after noticing a significant need while working local businesses in Boca Raton (Best Buy, Office Depot and PNC Bank).
Many customers, especially seniors, struggled to understand how to install and use technology. He noticed that businesses were focused on selling products and did not prioritize customer support. German stepped in, offering basic printer setup and on-site computer repair, focused on patiently teaching older adults how to navigate new technology safely and effectively.
Technology Tutoring
At Ultra ITS, we offer personalized tech tutoring designed to help you confidently master your devices. Whether you want to learn essential applications or safely browse the internet, we’ll guide you step-by-step, patiently and at your own pace.
Keep your devices up to date
Always install the latest software updates to ensure security and optimal performance.
Create strong passwords
Make sure to regularly back up your important files to the cloud or an external drive.
Make backups
Avoid opening links or downloading files from emails from unknown senders.
Beware of suspicious emails
Avoid opening links or downloading files from emails from unknown senders.
Optimize the performance of your devices
Free up space by removing unused apps and unnecessary files.
Connect to secure Wi-Fi networks
Avoid public networks for sensitive operations such as banking transactions.
Hourly Support Pricing
Need help with your technology devices?
No subscriptions or yearly contracts, personalized support when you need it.
REMOTE SUPPORT
- After-Hours Availability
- Secure Direct Connection
- Computers, Tablets, Mobiles
ONSITE SUPPORT
- Professional Tech Support
- Quick Response Time
- Patient and Cordial Help
Monthly Support Plans
Reliable technical support, home technology maintenance, smart-home management and more with predictable monthly plans.
Personalized Support for Seniors
Whether you need help to fix an issue with your computer, upgrade your home appliances, setup “smart-home” devices or have questions on getting things done online. It’s our pleasure to assist you with patience and care!
Everyday Tasks Support
- Online shopping to find the perfect gift.
- Renewing driver license and passports.
- Home expenses optimization.
Personal Digital Concierge
- Managing online subscriptions.
- Online dating support.
- Renewing driver licenses and passports.
Home Improvement & Security
- Installation of security cameras and smart locks.
- House sitting and light maintenance.
- Decluttering and removal of obsolete technology.
Modern Lifestyle Support
- Booking tickets and hotels online and price comparison.
- Purchasing tickets online for local events.
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